Product Return Form (End Consumers)
Consumers (end users of a product) should always contact or return products to the store where they were originally purchased.
AL & CD Ashley will generally only accept direct consumer returns if the retailer is no longer operating.
In this case, please fill out the product returns form below, a product return reference number will be e-mailed to you.
We will do our best to assist consumers with returns in these cases, but please be advised that we will do so at our discretion for products with no proof of purchase, out of warranty or have been damaged through misuse or neglect.