Below you can find information about the warranty period for the brands that AL & CD Ashley imports and distributes in South Africa

Please note that due to the number and variety of products we sell, this list may not be complete. Some items like crockery or textiles may not have a warranty period besides a mandatory minimum set out by South African law. If you do not see your product listed here, please contact our Service department for more information.

Click here to e-mail our Service department

 

If you have a query or fault that requires a product return, please review the information on our Product Service & Repair page before contacting us.

Brand General Electrical goods Coffee Machines Cookware (Non-stick/Ceramic) Cookware (Stainless Steel) Utensils Glassware Crockery Gadgets Storage Waste Laundry (Ironing boards) Laundry (Washing lines)
Alex Liddy - - - - - - 3 5 - - - - -
Avanti 3 Years - - - - - - - - - - - -
Beka - - - 3 Years - - - - - - - - -
Bodum 2 Years 2 Years - - - - 2 Years - - - - - -
Brabantia 10 Years (1 Year in some cases) - - - - - - - 5 Years 10 Years 10 Years 10 Years 5 Years
Chasseur - - - 10 years (Manuf. defects) - - - - - - - - -
Chef'n 1 Year - - - - - - - 3 Years - - - -
Danica - - - - - - - - - - - - -
e-cloth - - - - - - - - - - - - -
Glasslock - - - - - - - - - 1 Year - - -
Global Knives - - - - - Lifetime (Manuf. defects) - - - - - - -
Joseph Joseph 1 Year (Manuf. defects) - - - - - - - - - - - -
Mason Cash - - - - - - - - - - - - -
Nigiro - - - - - - None - - - - - -
Pushpan - - - 2 Years - - - - - - - - -
Scanpan - - - 10 Years 20 Years 10 Years - - 1 Year - - - -
Severin - 2 years 2 Years or 5000 cups - - - - - - - - - -
Soehnle - 3 Years - - - - - - - - - - -
TVS - - - 5 Years - - - - - - - - -
Typhoon 1 Year - - - - - - - - - - - -

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